OSP International LLC Privacy Notice

1.                Introduction

We at OSP International LLC ("OSP", "we", "us", or "our") take data protection seriously. Your privacy is important to us. We adhere to legal and regulatory requirements around data privacy in jurisdictions where we operate. The use of OSP Internet pages, as well as its products and services, is only possible with the provision of some personal data. Therefore, if you wish to use certain services via our website, processing your personal data could become necessary. We are strongly committed to protecting the privacy of your personal data. We encourage you to read this Privacy Notice carefully. Please contact us with any questions or concerns about our privacy practices.

2.                Overview

On OSP websites, you can buy products, access our exam resources, and subscribe to our e-newsletters. This Notice outlines our practices to help you make decisions about the personal data you provide anywhere on our websites.

        We use secure hosting accounts and other security measures to protect our database and any data provided.

        Any email newsletter you receive from us will include the option to unsubscribe at the bottom of the email. You can unsubscribe at any time.

        When you order a product, the data you provide will only be transferred to third parties if it is necessary to complete and deliver the order. This data sharing is described in the dedicated section of this Notice.

        Non-identifying data may be used to improve the site or be shared with advertisers. For instance, data collected regarding traffic to the site or specific pages may be shared, but this will never include any identifying details.

        OSP also collects and records identifying and non-identifying data about website visitor behavior. This data is used to enhance the user experience.

By means of this Privacy Notice, we want to explain what personal data we collect about you, how we process the data, and your rights as the owner of your data.

3.                Definitions

The following are the definitions used in this Privacy Notice:

        Consent - your permission for us to process your personal data

        Data Controller - a person or an organization that determines the purposes for which personal data is processed

        Data Processor - a person or an organization that processes personal data on behalf of the Data Controller

        Data Subject – an individual whose personal data are processed

        Personal Data - any information that can be used to identify a living individual

        Processing - any operation or set of operations that are performed on personal data

4.                Purposes for Processing Personal Data

We collect personal data to:

        Tell individuals about our products and services based on expressed interest

        Personalize content delivered through our websites

        Communicate marketing and events information

        Setup and administer user accounts

        Carry out polls and surveys

        Conduct internal research and development

        Comply with our legal obligations

        Meet internal audit requirements

        Maintain our own accounts and records

        Track and pay commissions to affiliates

We collect data relating to the above purposes from the following sources:

        The Data Subject personally, e.g., from data typed into forms

        The Data Subject indirectly, e.g., data collected when you browse our site, such as a unique, identifying Internet Protocol (IP) address

        Google, LinkedIn, and Facebook to advertise our products to you

The data we collect and process relating to the above purposes may include the following:

        Personal details, such as first name, last name, email address

        Goods and services provided

        Financial details

        Education details

        Employment details

        Business activities

        Web pages visited on our websites

        IP Address

        Device type

        Training progress in our learning management system

        Exam results in the exam simulator

We process personal data about our:



5.                Sharing of Personal Data

To provide, secure, promote, support, and improve our products and services, we sometimes need to share your personal data with our trusted third parties. These third parties include service providers, consultants, and independent contractors. They may access your information only to perform tasks on our behalf in compliance with our privacy policy. These trusted third parties might provide us with the following services:





        Web caching

        Customer support

        Firewall protection

        Collaboration tools

        Payment processing

        Marketing and advertising

        Preventing unauthorized access

        Administration of certification exams

        Customer relationship management

        Distribution of marketing materials and newsletters

        Development, maintenance, and support of our systems and tools

When we share your information with third parties, we require them to uphold the same data protection standards that we at OSP use.

OSP may decide to sell, buy, merge, or otherwise reorganize its business. If that occurs, you will be notified via email or a prominent notice on our website of any ownership change and any changes in the use of your personal data. These types of transactions may involve disclosing personal data to prospective or actual buyers. We seek appropriate protection for personal data in these types of transactions.

In addition to the situations described above, we may use and disclose visitor information in particular instances when we have reason to believe disclosing this information is necessary to investigate, identify, contact, or bring legal action against someone who may be causing injury to or interfering with our rights or property or the rights or property of OSP, other website visitors, or anyone else. We may disclose visitor information when subpoenaed, for government investigations, and when we otherwise believe in good faith that the law requires it.

6.                Legal Basis for Processing

The following list describes our legal basis for the processing of personal data:

        Processing is necessary for the performance of a contract to which the Data Subject is a party or to take steps at the request of the Data Subject before entering into a contract.

        Processing is necessary for the purposes of the legitimate interests pursued by OSP or a third party.

        The Data Subject has given consent to processing their personal data.

7.                Children

We do not market our products and services to individuals under the age of 18 (“Children”). If you are a parent or guardian, and you know that a child has provided us with personal data, please contact us so that we may provide you with the information and remove it from our system(s).

8.                Security of Processing

As the Controller, OSP has implemented technical and organizational measures to ensure personal data processed remains secure. The measures include:

        Protecting the data against accidental loss

        Preventing unauthorized access, use, destruction, or disclosure

        Ensuring business continuity and disaster recovery

        Restricting access to personal information

        Conducting privacy impact assessments

        Training staff and contractors on data security

        Managing third-party risks through the use of contracts and security reviews

9.                Data Breach

We take steps to secure your data properly. If we suspect a data breach, we will promptly engage a data forensics specialist. The specialist will determine if a breach occurred and what data, if any, has been compromised. In the event of a personal data security breach, the supervisory authority and/or you will be notified.

10.           Transfers

The information you provide to us may be transferred to and stored in countries outside of the one where you reside or your economic area, such as the European Economic Area. The most common reason we may transfer your data is that our website is hosted in a country or place different from your location. Staff operating outside your country or region of residence may also process your personal information. Processing your data this way is likely to occur when we use a supplier. For example, the United States is home to our payment processing provider, so all user data is transferred to the US for processing.

If we transfer or store your data outside your country or area in which you reside, we will ensure that your data is protected, both in transit and when it is stored and processed.

11.           Data Retention, Statistics, and Cookies

The criteria used to determine the retention period of personal data is the respective statutory retention period within the local jurisdiction. After the expiration of that period, personal data shall be securely deleted if it is no longer necessary for the fulfillment of the contract, the initiation of a contract, or in relation to other legal proceedings.

To provide our services to you and gather statistical information regarding the use of our website by our advertisers, we may collect information about your computer. Such information will not identify you personally – it is statistical data about our visitors and their site use. This statistical data does not identify any personal details whatsoever.

We may gather information about your general Internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. Cookies are stored on the hard drive of your computer. They help us improve our website and the service we provide. All web browsers can decline cookies. You may configure your web browser to decline the cookies.

Please note that should you choose to decline cookies, you may be unable to access parts of our website. Our advertisers may also use cookies, over which we have no control. Such cookies (if used) will be downloaded once you click on advertisements on our website.

12.           Your Data Rights

As a Data Subject, you have rights that you can ascertain at any time at no cost. You can request us to provide you with the data we have collected about you. If you think the data is incorrect, you can request to have the data corrected or supplemented. You can request a copy of your data in a machine-readable format. You have the right to withdraw your consent. You have the right to be “forgotten”, which means you can ask us to delete all personal data we collected about you unless the law prohibits us from doing so. You have the right to be notified of a data breach if that breach exposes your personal data. If such a data breach happens, we will notify authorities about that. If you think processing your personal data breaks the law, you have the right to lodge a complaint with a supervisory authority.

13.           Your Contractual Obligation to Provide Personal Data and the Possible Consequences of Failure to Provide Such Data

The provision of personal data is partly required by law (e.g., tax regulations) or can also result from contractual provisions (e.g., information on the contractual partner). To conclude a contract, for example, when you buy a service or product from us, you may sometimes need to provide us with your personal data. If you do not provide us with your personal data, we won’t be able to conclude the contract with you.

14.           Use of Our Forum

When posting on our forum:

        You agree to follow the Project Management Institute (PMI)® Code of Ethics and Professional Conduct. We take copyright violations very seriously. Any copyrighted materials will be removed, and the poster’s account will be deactivated.

        You must use your real name (first and last) and your real email address. Your email address will not be displayed. Your email address is needed to verify your identity and notify you about your post's replies.

        Posts must be appropriate to the topic of the forum and forum category.

        If you are posting a sample exam question, include information about where you found this sample question.

        Our forum is a business website. Please treat other users like you would treat your colleagues at work.

        If you include links in your forum post, disclose any affiliation to these links. Examples:

o   I work for company X, and this link is to our product.

o   I am an affiliate of this product and will earn a commission.

o   I bought this product myself, and I liked it.

Forum posts that do not follow these guidelines will be deleted.

By submitting your post to our forum, you give OSP International LLC permission to republish your text (using proper author attribution) through articles, videos, other websites, blogs, newsletters, eBooks, print publications, Twitter, Xing, LinkedIn, Instagram, and Facebook. We aim to give each forum post as much visibility as possible because we feel that the information you post in our forum should be shared with everyone who is preparing for a PMI® exam. By providing your personal data in the forum, you understand that your post, including any personal data you choose to share publicly (e.g., your name, avatar image, phone number, email address, or other), is indexed by search engines, such as Google, and becomes publicly available to everybody even without us republishing it. If later, you want to remove your personal data from our forum, you can ask us to edit, anonymize or delete your post. Please note that public information taken from our forum by public and unaffiliated services (e.g., Google or other search engines) may continue to display your previously submitted information, including private data, even though we updated such information in our forum.

15.           Automatic Decision-Making and Profiling

We do not use automatic decision-making or profiling.

16.           General

We may transfer our rights under this Privacy Notice where we reasonably believe your rights will not be affected.

If any court or competent authority finds that a provision of this Privacy Notice (or part of any provision) is invalid, illegal, or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted. However, the validity and enforceability of the other provisions of the Privacy Notice will not be affected.

Unless otherwise agreed, no delay, act, or omission by a party in exercising any right or remedy will be deemed a waiver of that or any other right or remedy.

17.           Data Protection Officer

OSP is registered with The Dutch Data Protection Authority (DPA). Our Data Protection Officer (DPO) can be reached at: [email protected]

18.           Changes to This Notice

This Notice was last updated on December 1, 2022. We may change this Notice by updating this page to reflect changes in the law or our privacy practices. However, we will not use your personal data in any new ways without your consent and will inform you when material changes are made to this Notice.

19.           How to Contact Us

We welcome any queries, comments, or requests you may have regarding this Privacy Notice. Please do not hesitate to contact us at:

OSP International LLC

8502 E Chapman Ave, Suite 349

Orange, CA, 92869, USA

Phone: +1-714-710-9091

Email: [email protected]

Website: www.project-management-prepcast.com

Enter the email address associated with your PrepCast Store account and we will send you a link to reset your password